Contact Us: How to Reach the Editorial Team Australia 2026 Info

  • Response time
    • We read every message that comes in. Reader questions about Space9 Casino, factual corrections and payment reports are usually answered within one to two Australian business days. Media requests may take a little longer because we check with the senior editor before replying. We do not promise an instant reply on weekends or public holidays — if the question is urgent and about your own casino account, please contact the Space9 Casino support team through their own live chat and email channels, since only they can open an account.

      For messages that need a reply from a specific person — the pokies writer about a game, the payments writer about a deposit method — mention the article URL in the subject line. That way the editor can route the thread to the right desk straight away and the reply comes from the person closest to the topic. We keep a short checklist on every incoming message: is it a factual correction, a complaint about an operator, a media request, a job application, or a general comment, and we try to reply in the order that readers will benefit from first.

  • How to reach us
    • The best way to reach us is email. Use editor@space9.bet for editorial questions, factual corrections, link reports and feedback about the articles. Use privacy@space9.bet for anything related to your data or cookies — for example if you want to opt out of analytics. We do not use a public phone line and we do not run a comment section; email keeps the thread readable and the reply attached to a person who can actually fix the article.

      A good message is short and direct: the page URL, the sentence that looks wrong, and the source you would like us to check against. Screenshots help, especially for pages that look different on mobile and desktop. If English is not your first language, please write in it all the same — we would rather read a short message than miss a correction because you worried about grammar.

  • Media requests
    • Journalists, podcasters and other site owners can write to press@space9.bet. Please include the outlet, a short description of the story and the deadline. We are happy to share our editorial process, confirm who wrote an article and point you at the sources we used. We do not provide affiliate statistics, revenue figures or commercial commentary about Space9 Casino — these belong to the operator and are not ours to share.

      We are also open to short interviews about how a small editorial team covers a single brand, and about the way Australian online casino coverage has changed since the Interactive Gambling Act 2001 was amended. For attribution please credit the senior editor by name rather than the site alone. If you need imagery for the story, we can supply a plain logo and a studio portrait of the editor by request.